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Correspondence
Policy
Patrons unable
to visit our collection in person may send
inquiries by mail, e-mail or telephone at (304) 528-5700.
Due to time and staffing constraints, Reference Department personnel
cannot perform extensive research or photocopying projects.
Library staff
can respond only to specific requests for
information. Staff cannot compile family lineages,
determine parentage, locate missing persons or undertake
extensive photocopying projects from books or microfilm.
For
a $5.00 donation, written or electronic
requests for customers living outside the library's
service area will receive a limited amount of staff research
time, and up to 4 microfilm copies or 6 photocopies.
Any resulting
copies made exceeding these numbers will
be billed at the individual copy price of $0.25 per page for
microfilm and $0.15 per page for photocopies.
Donations
must be received for all prior requests before staff will answer
any further requests.
If requests
are submitted by mail, please DO NOT enclose
money with the request. An invoice for the correct billing
amount will be included with the results of the search.
For email requests,
full name and return mailing address
must be included with the request for information.
Obituary/Death
Notice Searches
The Reference
Department staff will search the newspaper
microfilm for a death notice or obituary. A complete date-
of-death (month/day/year) is required for this search. Staff
will search a single newspaper over a span of five days if
the exact date of the month is not known.
Patrons should
submit no more than four individual name searches at one time and
should wait for a response before submitting a second request for
information.
City
Directory Searches
The Reference
Department staff will search the Huntington
City directory for one individual name for a period of no
more than five years. If an individual name is not found,
staff will provide copies of the page or pages containing
that particular surname.
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